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Returns Policy

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Returns Policy

KurtaShalwar​ will accept any unworn, unwashed, and unopened items for return or exchange within 7 working days after the parcel is received by the customer.

RETURN POLICY:

  • All items will need to be tagged, unworn, and in original, unopened packing.
  • You will need to bear the cost of courier charges for sending it back and we will refund the cost of the items to your bank account.
  • All return requests need to be made upon receipt of the parcel and should be returned within 7 working days in order to qualify for a refund.
  • A refund will be done once returned items are received. 
  • No exchange or return on clearance items.

EXCHANGE POLICY:

  • All items need to be unworn, in original, unopened packing with tags attached.
  • Please send the item to be exchanged, back to us within 7 days from the date of when the parcel is delivered.
  • Courier charges for the return and exchange will be paid by the customer.
  • 200 PKR will be charged to the customer for sending the exchanged item.
  • The exchanged item will be couriered as soon as the original item is received.
  • No exchange or return on clearance items.

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